The second-hand marketplace Shoppers Voice Frustration Over Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
It has advised users to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
